Magazine article from our research archive:
|
|
New help desk for K-12 schools. (Information Technology Update).(Hewlett-Packard (HP) is offering a new national help desk specifically for schools and districts serving students in grades K-12)
- Article from:
-
Techniques
- Article date:
-
April 1, 2003
|
Copyright informationCOPYRIGHT 2003 Association for Career and Technical Education. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
In response to what it sees as a growing need for high-level technology support in education, Hewlett-Packard (HP) is offering a new national help desk specifically for schools and districts serving students in grades K-12.
Targeted primarily to smaller school districts--those with fewer than 500 supported users--the HP National K-12 Help Desk provides a way to purchase user help desk support in quantities of 10, 25, 50 or 100, thus offering a more cost-effective alternative to onsite PC desk help for these smaller school districts.
"The cost of providing PC support can be disproportionately high for a small school, so ...
Related newspaper, magazine, and journal articles:
|
Tioga Systems and Help Desk 2000 Join Forces to Promote Help Desk Best...
PR Newswire;
May 14, 1999 ;
547 words
...ATLANTA, May 14 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest-growing Help Desk membership, education and certification organization...automated support solutions, has joined the 1999 Help Desk 2000 sponsorship program as a National Sponsor...
|
|
All About Your Help Desk: This Report Bundle is an Essential Guide to...
M2 Presswire;
November 10, 2008 ;
626 words
......Research and Markets: All About Your Help Desk: This Report Bundle is an Essential Guide...Assessing, Streamlining and Stabilizing Your Help Desk(C)1994-2008 M2 COMMUNICATIONS LTD RDATE...announced the addition of the All About Your Help Desk report to their offering. Get more from...
|
|
Help Desk Industry Expert Joins Help Desk 2000(TM).
PR Newswire;
January 26, 1999 ;
399 words
...ATLANTA, Jan. 26 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest growing Help Desk education and certification organization today...McGarahan will serve as chief advisor, assisting Help Desk 2000 in its effort to enhance member services...
|
|
Panic at the help desk. (reorganizing user-support teams) (includes...
Software Magazine;
October 1, 1997 ;
700+ words
......Inc. once had an in-house, five-person help desk that, frankly, often wasn't a lot of help. The help desk, the first line of defense for computer...completed a six-month overhaul of its help desk operations. Willamette isn't alone. Rapid...
|
|
Help Desk 2000 Introduces New Portal Web Site - Sharing Its Help Desk...
PR Newswire;
October 28, 1999 ;
414 words
...ATLANTA, Oct. 28 /PRNewswire/ -- Help Desk 2000(TM), the support industry's leading Help Desk certification, education and membership organization...introduction of its new portal Web site. The updated Help Desk 2000 Web site (http://www.helpdesk2000.org...
|
|
Help the help desk
Intheblack;
October 1, 2004 ;
700+ words
...YOUR HELP DESK CAN BE ONE OF YOUR GREATEST ASSETS. ITS...the damaging impact a poor corporate help desk can wrnak. Sloppy service and long waiting...dishonour to a company's image. Whether the help desk caters for a company's employees or assists...
|
|
Help desk suppliers vie for PC/LAN users. (local area network)
Software Magazine;
March 1, 1993 ;
700+ words
......Inns, which had a 10-year-old manual help desk, turned to Bendata's DOS/Windows-base...policy. Interest in these packages, dubbed help desk software, is growing. International Data...research firm, pegs worldwide revenue for help desk software between $25 million and $30...
|
|
Reader Tech Question #2.(tips for credit unions to improve help desk...
Credit Union Journal;
September 30, 2002 ;
700+ words
......union is on overload with internal IT help desk calls. Are there any effective strategies...Group The first method of dealing with Help Desk calls is to determine the root cause...manual entry at the very time that the Help Desk is busy. In addition, the root cause...
|
|
Automate your help desk. (includes related article on Virginia Power's...
Enterprise Systems Journal;
October 1, 1997 ;
700+ words
...In short time and without fanfare, the help desk has moved from being simply a message...corporate success are interdependent, help desk staff are the guardians of the most valuable...their work. That has changed. Today's help desk or support center is a hub, where spokes...
|
|
New consultancy service improves help desk performance.
M2 Presswire;
June 21, 2001 ;
498 words
......SOFTWARE: New consultancy service improves help desk performance (C)1994-2001 M2 COMMUNICATIONS...21062001 A new service for benchmarking help desk performance has been launched in the UK today. The Strategic Help Desk Review from Sunrise Software, the UK...
|
|
An enterprise toolkit at your service. (help desk, asset management and...
Software Magazine;
October 15, 1995 ;
700+ words
......technology officers set desktop standards, but help desk managers and network and system administrators...computing for enterprise requirements: help desk, asset management and systems management...corporate MIS, network administrators and help desk managers. Services are available ...
|
|
Professional Help Desk Announces PHDWeb, a Complete Help Desk Solution on...
PR Newswire;
August 5, 1997 ;
700+ words
......California, locate its web server in Europe and have help desk personnel anywhere in the world find answers...bring the benefits of distributed computing to help desk automation. Like Professional Help Desk for Windows, PHDWeb is a complete call tracking...PHDWeb is the newest ...
|
See all results.
Or, try our
Advanced Search.
|