SteelCloud Providing Ziff Davis With Nationwide Help Desk Solution.

PR Newswire;  October 3, 2000 ;     291 words ......NY. The Help Desk software is Magic Help Desk -- Enterprise Edition. SteelCloud...software taking full advantage of Magic Help Desk's browser- based architecture...ready-to-run, rack-mounted, Packed With Magic Help Desk appliance (hardware, system ...

Tioga Systems and Help Desk 2000 Join Forces to Promote Help Desk Best...

PR Newswire;  May 14, 1999 ;     547 words ...ATLANTA, May 14 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest-growing Help Desk membership, education and certification organization...automated support solutions, has joined the 1999 Help Desk 2000 sponsorship program as a National Sponsor...

All About Your Help Desk: This Report Bundle is an Essential Guide to...

M2 Presswire;  November 10, 2008 ;     626 words ......Research and Markets: All About Your Help Desk: This Report Bundle is an Essential Guide...Assessing, Streamlining and Stabilizing Your Help Desk(C)1994-2008 M2 COMMUNICATIONS LTD RDATE...announced the addition of the All About Your Help Desk report to their offering. Get more from...

Network Associates Ships Magic Help Desk - SupportMagic Edition Version...

PR Newswire;  August 4, 1999 ;     700+ words ......announced it is now shipping Magic Help Desk -- SupportMagic Edition v4.5...fully customizable product. The Magic Help Desk - SupportMagic Edition's innovative...Polaroid Corporation. The new Magic Help Desk - SupportMagic Edition allows...

HelpSTAR Help Desk Software Offers Competitive Upgrade to Existing Magic...

PR Newswire;  December 22, 2003 ;     522 words ......Dec. 22 /PRNewswire/ -- Help Desk Technology Corporation...developer and marketer of help desk software for mid-sized...for existing users of Magic Service Desk and Magic Help Desk. The offer, available...effective and empowering help desk management ...

Help Desk Industry Expert Joins Help Desk 2000(TM).

PR Newswire;  January 26, 1999 ;     399 words ...ATLANTA, Jan. 26 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest growing Help Desk education and certification organization today...McGarahan will serve as chief advisor, assisting Help Desk 2000 in its effort to enhance member services...

TriActive Technologies Joins Help Desk 2000 to Support Business Worldwide.

PR Newswire;  May 11, 1999 ;     492 words ...ATLANTA, May 11 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest-growing Help Desk membership, education and certification organization...TriActive Technologies has joined the 1999 Help Desk 2000 sponsorship program, as a National Sponsor...

Help desk must deliver; company-wide support helps IS succeed with job....

Software Magazine;  May 1, 1992 ;     689 words ...Working the help desk has evolved to an important role in...speakers at the recent International Help Desk Conference in New Orleans. Unfortunately...and Managing Stress and Burnout at the Help Desk were any indication, the present situation...

Panic at the help desk. (reorganizing user-support teams) (includes...

Software Magazine;  October 1, 1997 ;     700+ words ......Inc. once had an in-house, five-person help desk that, frankly, often wasn't a lot of help. The help desk, the first line of defense for computer...completed a six-month overhaul of its help desk operations. Willamette isn't alone. Rapid...

Help Desk 2000 Introduces New Portal Web Site - Sharing Its Help Desk...

PR Newswire;  October 28, 1999 ;     414 words ...ATLANTA, Oct. 28 /PRNewswire/ -- Help Desk 2000(TM), the support industry's leading Help Desk certification, education and membership organization...introduction of its new portal Web site. The updated Help Desk 2000 Web site (http://www.helpdesk2000.org...

Help the help desk

Intheblack;  October 1, 2004 ;     700+ words ...YOUR HELP DESK CAN BE ONE OF YOUR GREATEST ASSETS. ITS...the damaging impact a poor corporate help desk can wrnak. Sloppy service and long waiting...dishonour to a company's image. Whether the help desk caters for a company's employees or assists...

Help desk suppliers vie for PC/LAN users. (local area network)

Software Magazine;  March 1, 1993 ;     700+ words ......Inns, which had a 10-year-old manual help desk, turned to Bendata's DOS/Windows-base...policy. Interest in these packages, dubbed help desk software, is growing. International Data...research firm, pegs worldwide revenue for help desk software between $25 million and $30...

Help desk interest rising. (MIS departments provide support services to...

Software Magazine;  April 1, 1991 ;     691 words ...Help Desk Interest Rising Corporate interest in help desk software is on the rise as MIS departments actively look...about support for some time, said Ron Muns, chairman of the Help Desk Institute, Colorado Springs, Colo., which recently held...

Reader Tech Question #2.(tips for credit unions to improve help desk...

Credit Union Journal;  September 30, 2002 ;     700+ words ......union is on overload with internal IT help desk calls. Are there any effective strategies...Group The first method of dealing with Help Desk calls is to determine the root cause...manual entry at the very time that the Help Desk is busy. In addition, the root cause...

Automate your help desk. (includes related article on Virginia Power's...

Enterprise Systems Journal;  October 1, 1997 ;     700+ words ...In short time and without fanfare, the help desk has moved from being simply a message...corporate success are interdependent, help desk staff are the guardians of the most valuable...their work. That has changed. Today's help desk or support center is a hub, where spokes...